服務(wù)理念

　　以客戶為中心，關(guān)注客戶需求，建立以客戶需求為導(dǎo)向的服務(wù)流程，提升客戶服務(wù)和市場營銷的創(chuàng)新能力，進(jìn)而打造強(qiáng)大的一體化的客戶服務(wù)體系。

　　? 為客戶提供便捷、專業(yè)的優(yōu)質(zhì)服務(wù)

　　? 為企業(yè)提供全面、準(zhǔn)確的市場質(zhì)量信息

服務(wù)平臺

　　菱銘堅持“以客戶為中心”搭建全球服務(wù)體系，通過整合國內(nèi)外服務(wù)資源，建設(shè)物流中心、服務(wù)中心、呼叫中心三大共享平臺，為客戶提供優(yōu)質(zhì)的一站式服務(wù)。菱銘將為客戶服務(wù)的理念融入到企業(yè)研發(fā)、制造、銷售服務(wù)等所有經(jīng)營環(huán)節(jié)，每個經(jīng)營環(huán)節(jié)都以客戶為中心，最大限度地追求客戶滿意和客戶忠誠。

service idea

　　Focus on customers, focus on customer needs, establish customer demand oriented service process, improve the innovation ability of customer service and marketing, and then build a strong integrated customer service system.

　　Provide customers with convenient, professional and high-quality services

　　Provide enterprises with comprehensive and accurate market quality information

Service platform

　　Lingming adheres to "customer-oriented" to build a global service system. By integrating domestic and foreign service resources, it has built three sharing platforms, namely, logistics center, service center and call center, to provide customers with high-quality one-stop service. Lingming will integrate the concept of customer service into all business links such as enterprise research and development, manufacturing, sales and service, and each business link is customer-centric, to maximize the pursuit of customer satisfaction and customer loyalty.